SKILLS AND DEVELOPMENT OFFICER
To effectively planning and delivering sector specific employability programmes, that focus on employability skills training such as CV writing, transferable skills analysis, digital skills, job search and interview preparation to help individuals move on to achieve and sustain new employment. You will be flexible and responsive to learners needs, devising learning programmes that enable people to progress with confidence that are delivered in a positive, safe learning environment that supports learners to achieve their full potential. Working closely with the outreach projects delivery team, you will support our programme participants to increase their knowledge, skills and behaviours through the delivery of employability programmes. You will enable learners to take advantage of opportunities into sustainable employment and further education.
Responsibilities:
- Identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.
- Design, expand and manager training and development programs based on the needs of the organisation and the individual.
- Create and/or deliver a range of training using face-to-face, digital and blended learning options
- Produce training materials for in-house courses.
- Plan and assess the 'return on investment' of any training or development program, considering the costs of Planned programs and keeping within budgets.
- Develop effective induction programs for new staff, apprentices and graduate trainees.
- Monitor and review the progress of trainees through appraisals, questionnaires and discussions with managers, and provide trainees with timely and constructive feedback.
- Devise individual learning plans.
- Ensure that statutory training requirements are met.
- Evaluate training and development programs, and prepare reports for management in areas such as usage, engagement and performance.
- Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment and industry developments.
- Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
- Promote a work culture of continuing professional development (CPD).
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
- Research new technologies and methodologies in workplace learning and present this research.
Skills:
- Interpersonal skills that enable you to work with people at all levels of an organisation, motivate others and change people's attitudes when necessary.
- Analytical skills to identify training needs and learning gaps.
- Written and spoken communication skills that allow you to inform and advise others clearly.
- Presentation skills.
- IT skills.
- A strong customer-focused background.
- Problem-solving and negotiation skills.
- Initiative and the ability to offer new ideas.
- Strong teamworking skills and a collaborative approach to learning, both face-to-face and remotely.
- Organisational and planning skills to manage your time and to meet deadlines and objectives.
- Good time-keeping skills and the ability to multitask to enable you to effectively manage training schedules.
- Proactive, enthusiastic and innovative approach to work.
- Personal commitment to improving your own knowledge and skills and a passion for continuing learning and development.
- A flexible approach to work and an understanding of how diversity and inclusion influences the planning and delivery of training.
Qualifications:
This area of work is open to all graduates but you may find the following subjects particularly helpful:
- business and related areas
- human resources
- IT and computer studies
- management
- psychology.
- Some human resources management degree courses are accredited by the CIPD, providing eligibility for associate membership of the CIPD on completion.
- Specialization in training and development often follows general personnel experience, and new graduates aren't always recruited straight into a training role. It's fairly common to work your way up from roles such as HR officer, recruitment consultant, assistant training officer or training administrator.
- Experience in an HR department is particularly useful, although experience in a general office or administrative role is also helpful. This experience will help you build your business and organisational skills, and will give you an insight into the internal workings of an organisation and how it relates to its employees.
EXPERIENCE: Minimum 3 years of experience needed.